• We do not have tutorials available for the device you have selected.

    IF YOU HAVE A SIM CARD (From the Bring Your Own Phone/ Device Program)

    • Your SIM number may be found on Settings > General >About. For more detailed instructions, consult your device's user manual.
    • Your SIM card number can also be found on the actual SIM card.

    IF YOU HAVE ONE OF OUR PHONES

    If you bought a Straight Talk or Net10 branded iPhone at Walmart or from our website:

    • If you are being asked for a phone serial number enter the IMEI first. If that does not work, enter the MEID. The IMEI and MEID can be found under Settings > General >About
    • If you are being asked for the SIM number enter the ICCID. It can be found under Settings > General >About. Your SIM card number can also be found on the actual SIM card.

    If your device has a Prepaid Menu:

    • Your Serial Number, SIM number and phone number can be found on your device's Prepaid Menu.